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You have questions about our services, want to schedule a consultation, or simply want to explore potential collaborations, our dedicated team is here to help. Your technology goals are important to us, and we're excited to be your partner in achieving them."
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FAQS
What does an IT consultant do?
An IT consultant is a professional who provides expert guidance to businesses regarding their technology strategies. They analyse your current processes, IT systems, assess your needs, and recommend solutions that align with your business goals. Whether it's optimising operations, implementing new technologies, or enhancing cybersecurity, an IT consultant ensures your technology investments drive growth and efficiency.
How do I know if my business needs IT consulting?
If you're facing challenges with your current IT setup, such as frequent system issues, security concerns, or difficulties integrating new technologies, it's a good indication that you could benefit from IT consulting. Additionally, if you're planning to scale your business or undergo a digital transformation, an IT consultant can provide valuable insights and strategies to ensure a smooth and successful transition.
Are IT consultant services tailored to my business?
Absolutely. At Fugleman Group, we believe in a personalised approach. We understand that every business is unique, so our services are tailored to your specific needs and objectives. We collaborate closely with you to assess your requirements and develop strategies and solutions that address your challenges directly. Our aim is to deliver results that align perfectly with your business goals and foster long-term success.
Privacy Policy
1. Our Commitment to Privacy
Fugleman Group ("we", "us", or "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.
2. What Personal Information We Collect
We may collect the following types of personal information:
Email address and phone number
Business name and ABN
Billing and payment information
IP address and website usage data
Any other information you provide to us directly or indirectly (e.g., through forms, emails, phone calls, or meetings)
We do not collect sensitive information unless required or authorised by law and with your explicit consent.
3. How We Collect Your Information
We collect personal information through:
Our website forms and service bookings
Email and telephone correspondence
Online events, webinars, and meetings
CRM platforms or third-party scheduling tools (e.g., GoHighLevel)
Where practical, we will collect information directly from you. If we collect information from a third party, we will take reasonable steps to inform you.
4. Why We Collect Your Information
We collect your personal information to:
Provide consulting services and respond to enquiries
Manage appointments, project delivery, and client communication
Issue invoices and process payments
Improve our services and user experience
Comply with legal and regulatory obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
Our trusted contractors or consultants assisting in service delivery
Cloud service providers and CRM systems used for communication, scheduling, and data storage
Legal, financial, or IT advisors (as required)
Government authorities or regulators, where legally obligated
6. Data Storage and Security
Your data is stored securely in Australia or trusted cloud platforms with strong security practices. We implement appropriate measures to:
Prevent unauthorised access or disclosure
Protect against data loss, misuse, or interference
Regularly update software and access controls
7. Access and Correction
You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe and may require identity verification.
8. Marketing and Communications
With your consent, we may send you newsletters or service updates. You may opt out at any time using the unsubscribe link or by contacting us directly.
9. Cookies and Website Analytics
Our websites may use cookies and analytics tools (such as Google Analytics) to collect anonymised data for improving user experience. You may disable cookies in your browser settings.
10. Third-Party Websites
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions or complaints about how your personal information is handled, please contact:
Communications Executive
Fugleman Group Pty Ltd
📞 0437 274 796
🌐www.fuglemangroup.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
.